Managing Bets & Settlement
Can I cancel a bet after placing it?
No. Once a bet is placed and accepted, it cannot be cancelled.
If available, you may use Cash Out to close the bet early.
In rare cases, manual review may apply at the operator’s discretion.
What is Cash Out?
Cash Out allows you to settle a bet before the event ends.
The payout depends on how the event is progressing and may be:
- Higher than your stake
- Lower than your stake
Cash Out availability depends on the market.
When will my bet be settled?
Bets are settled:
- Immediately after the event ends
- Once official results are confirmed
Why can’t I see my previous bets?
Bet history is only available to logged-in users.
If you have a multi-currency account, make sure you are viewing the history under the same currency used when placing the bet.
How are bets settled?
- Winning bets are credited automatically.
- Losing bets are deducted.
- Void bets are refunded.
Settlement rules depend on the market type.
What source is used to settle bets?
Official sources are used for settlement.
If necessary information is unavailable, the company may rely on verified internal sources.
Why did my football bet lose after penalties?
Football bets are settled based on regular time only (including injury time).
Extra time and penalties are not included unless specifically stated.
Why did my yellow cards bet lose if a coach was shown a card?
Only cards shown to players actively participating in the match are counted.
Cards shown to coaches or bench staff are not included.
Why was my combo affected by refunds?
If two or more events in a Combo+ bet are settled as refunds, the multiplier is cancelled.