Managing Bets & Settlement

Can I cancel a bet after it is accepted?

Normally no. Once a bet is accepted, it cannot be cancelled or changed unless a specific Sportsbook feature or rule allows it.

Where Cash Out is offered, you may be able to settle an eligible bet early at the amount shown at that time. Cash Out is not guaranteed to be available.

When is a bet settled?

Bets are settled after the relevant official result or settlement information is available. Timing can vary by sport, market, event status and data provider.

How are bets settled?

• Winning bets are credited after settlement
• Losing bets settle as losses
• Void or refunded selections are handled under the applicable Sportsbook Rules

The specific market rules determine whether regular time, extra time, penalties, maps, rounds or other event periods count.

Which result source is used?

Mint.io and its Sportsbook provider use official or otherwise reliable sources in accordance with the Sportsbook Rules. If sources conflict or the result is unclear, settlement may be delayed while the result is reviewed.

How do I dispute a settlement?

If you believe a bet was settled incorrectly, contact support@mint.io within 14 days of the disputed event or settlement and include the bet ID and relevant details.

Complaints are handled under Section 19 of the Mint.io Terms & Conditions. Sport-specific settlement rules still apply to the underlying bet.