Known Issues & Status Updates

Is there a known Mint.io issue right now?

This Help Center article is not a live status page. Product incidents can change quickly and an old list can be misleading.

If a feature is not working:

• Refresh and retry after a short period
• Check whether the issue affects one game/provider or the whole platform
• Save any error message, screenshot or transaction hash
• Contact Support if the issue continues or involves funds, account access or settlement

Deposit or withdrawal issue

For blockchain transactions, check the transaction hash and network first. Network congestion or confirmation times can cause delays even when Mint.io is operating normally.

Game or Sportsbook issue

Record the game, event or bet ID and the time of the issue. Do not keep repeating a transaction or bet if the interface is showing an error.

Where will important updates be posted?

Mint.io may post service notices through the site, Help Center or official communication channels when appropriate.

For an account-specific issue, Support remains the correct contact point.