Clearing Cache & Common Fixes

If a game, page, or balance appears stuck or outdated, it is often caused by cached browser data.

Try the following steps:

1. Refresh the page.
2. Log out and log back in.
3. Clear your browser cache.
4. Restart your browser.
5. Try an Incognito / Private window.

How do I clear my browser cache?

Chrome

1. Open Settings.
2. Go to Privacy & Security.
3. Click Clear browsing data.
4. Select Cached images and files.
5. Confirm.

Safari

1. Go to Settings → Privacy.
2. Select Manage Website Data.
3. Remove Mint data or clear all.
4. Restart the browser.

After clearing cache, reload the platform.

Other quick fixes

• Disable browser extensions (especially ad blockers).
• Ensure your internet connection is stable.
• Update your browser to the latest version.
• Try switching networks (WiFi ↔ mobile data).

If the issue persists, contact Support with screenshots.

Why isn’t the platform loading correctly?