How to Withdraw Funds

How do I withdraw funds?

1. Open the Wallet section.
2. Select Withdraw.
3. Choose a supported cryptocurrency and network.
4. Select or enter the destination wallet or eligible custodial crypto account.
5. Enter the amount.
6. Review the network, destination, limits and any fees.
7. Confirm the request.

Your destination must be a self-custody wallet you legally own and control, or a custodial crypto account held in your name. Mint.io may request reasonable evidence of wallet or account control.

What must I complete before withdrawing?

Withdrawals are subject to the requirements in the Terms & Conditions, including:

• The deposited amount having been wagered at least once (1x playthrough)
• Any active bonus or promotion wagering requirement
• Any KYC, AML, source-of-funds, wallet-control or security checks required for your account
• No unresolved chargeback, fraud or serious Terms issue affecting the withdrawal

What are the withdrawal limits?

Minimum and maximum amounts vary by cryptocurrency and network. The withdrawal interface is the source of truth for the limits that apply when you submit the request.

How long do withdrawals take?

Processing time varies. A withdrawal may require security or compliance review before approval, and blockchain congestion, confirmation times, technical issues or an unsupported network can cause additional delays.

Check the withdrawal status shown in your account. Contact Support if the status has not changed within the timeframe shown there or if you are asked to provide information for a review.

Are there fees?

Blockchain network fees apply and any additional processing fee will be shown before you confirm the withdrawal.

Where available, Mint.io may provide a transaction hash or block-explorer link so you can track the on-chain transaction.