Withdrawal Requirements & Restrictions

What requirements apply before I can withdraw?

All withdrawals are subject to the Terms & Conditions. Depending on the account and transaction, requirements can include:

• The deposited amount having been wagered at least once (1x playthrough)
• Completion of any active bonus or promotion wagering requirement
• KYC, AML, source-of-funds or wallet-control verification where required
• No unresolved chargeback, fraud, prohibited conduct or other serious Terms issue affecting the funds

Can a withdrawal be held, limited or rejected?

Yes. Mint.io may hold a withdrawal while completing security, fraud, risk or compliance checks. Holds can remain in place for as long as necessary where connected to fraud, chargebacks, bonus abuse, multi-accounting, compliance issues, prohibited activity or legal obligations.

Mint.io may also apply account-specific, daily, weekly, transaction or frequency limits. Current limits are shown where practicable before submission.

What wallet can I withdraw to?

Withdrawals are processed only to a self-custody wallet you legally own and control, or an eligible custodial crypto account held in your name. Third-party withdrawals are prohibited.

You are responsible for checking the wallet address, asset and network before confirming the request.

What happens after a chargeback or payment dispute?

A chargeback, reversal or unsupported dispute can result in account restrictions, withdrawal holds, recovery of affected funds and, in serious or repeated cases, account closure. Mint.io may withhold balances connected to fraud, chargeback abuse, bonus abuse or other serious breaches where permitted or required.

Taxes and system errors

You are responsible for any tax obligations that apply to you. Mint.io does not provide tax advice.

If a system error or incorrect credit affects a withdrawal, Mint.io may correct the transaction and account balance in accordance with the Terms.